Last Updated: October 15, 2026
At Pera Anka Hotel, we value the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at peraankahotel.com, contact us, or stay at our hotel.
1. Scope of This Privacy Policy
This Privacy Policy applies to all interactions and services provided by Pera Anka Hotel, operated by Pera Anka Turizm Otelcilik İnşaat Sanayi ve Ticaret Limited Şirketi, including our website, telephone communications, email, WhatsApp, and hotel reception services.
For detailed information about how your personal data is processed under Turkish law, please refer to our Privacy Notice Under the Turkish Personal Data Protection Law (KVKK).
2. Information We Collect
- Information You Provide: Your first name, last name, phone number, email address, and accommodation preferences shared through reservation inquiries, contact forms, telephone calls, or email communications.
- Information Collected During Your Stay: Identification details required for mandatory guest registration under Turkish law, along with billing and payment information.
- Automatically Collected Information: IP addresses, browser types, pages visited, and cookie-related data. For more information, please review our Cookie Policy.
3. How We Use Your Information
We collect and process your personal information for the following purposes:
- Responding to reservation inquiries and providing accommodation services.
- Complying with applicable legal obligations, including mandatory guest identification reporting and invoicing.
- Responding to your questions, requests, feedback, and complaints.
- Maintaining website security and improving the user experience.
- Sending promotional offers, special campaigns, and hotel announcements when you have provided your consent.
We do not sell or rent your personal information to third parties for commercial purposes under any circumstances.
4. Sharing Your Information
Your personal information is shared only when necessary and to the extent required for the following purposes:
- Authorized Public Authorities: With government institutions and law enforcement authorities when legally required, including mandatory reporting through the Turkish Identity Notification System (KBS).
- Service Providers and Business Partners: With trusted partners who support our operations, including accountants, information technology and web hosting providers, and banks. These service providers are subject to confidentiality obligations.
- Judicial Authorities: When necessary for the establishment, exercise, or protection of legal rights.
5. Information Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
These measures include SSL encryption, access controls, up-to-date security software, and employee awareness regarding data protection and confidentiality.
However, please note that no method of transmitting information over the internet can be guaranteed to be completely secure.
6. Marketing Communications
We send promotional SMS messages and emails containing special offers, discounts, and hotel announcements only with your explicit consent.
You may withdraw your consent at any time by using the unsubscribe link provided in our communications, through the Turkish Message Management System (İYS), or by contacting us at info@peraankahotel.com.
7. Third-Party Links
Our website may contain links to third-party websites and services, including Google Maps, social media platforms, and online booking platforms.
Pera Anka Hotel is not responsible for the privacy practices, content, or data protection policies of these external websites. We recommend reviewing the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18.
Personal information relating to guests under the age of 18 is collected only through their parents or legal guardians and only to the extent necessary to provide accommodation services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in applicable laws, regulations, or our hotel services.
The most recent version of this Privacy Policy will always be published on this page. We encourage you to review this page periodically to stay informed about how we protect your personal information.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact Pera Anka Hotel using the details below:
- Address: Büyükesat Mah. Kaptan Paşa Sk. No: 17/B, Çankaya, Ankara, Türkiye
- Phone: +90 312 446 73 72 – +90 532 056 54 06
- Email: info@peraankahotel.com